Category Archives: Arbitration

Ruth Bader Ginsburg dissent right about mandated arbitration, “insulated powerful economic interests from liability”, Thrivent powerful example

Ruth Bader Ginsburg dissent right about mandated arbitration, “insulated powerful economic interests from liability”, Thrivent powerful example

“Thrivent contends that its commitment to individual arbitration is ‘”important to the membership because it reflects Thrivent’s Christian Common Bond, helps preserve members’ fraternal relationships, and avoids protracted and adversarial litigation that could undermine Thrivent’s core mission.’”…Thrivent v. Acosta Nov. 3, 2017

“pre-dispute mandatory arbitration provisions are inappropriate in insurance policies and incompatible with the legal duties insurers owe policyholders when handling their claims.”…NAIC, National Association of Insurance Commissioners, August 15, 2016

“I worked at Thrivent Financial full-time (More than 8 years)”                      “Claims to be based on Christian values but does not adhere to them.”…Former Thrivent employee

 

I got quite an education at an enormous financial and emotional cost when I filed claims with Thrivent Financial (for Lutherans) on 2 occasions.

They retroactively changed the contract on a disability policy I paid on religiously for 25 years to require mandated dispute resolution including arbitration.

They committed documented fraud on both occasions and demanded that even fraud go to arbitration.

They took away my day in court.

From Citizen Wells July 1, 2018.

“People around me and online may try to put me in a nice neat box such as Republican.

I do not fit.

What I am is an American who adheres to the US Constitution and rule of law.

I am not against arbitration on principle. Mutually agreed to.

I am against forced, mandated arbitration which strips away one of our basic rights.

Our day in court.”

“The Supreme Court on Monday ruled that companies can use arbitration clauses in employment contracts to prohibit workers from banding together to take legal action over workplace issues.

The vote was 5 to 4, with the court’s more conservative justices in the majority. The court’s decision could affect some 25 million employment contracts.”

“Justice Ruth Bader Ginsburg read her dissent from the bench, a sign of profound disagreement. In her written dissent, she called the majority opinion “egregiously wrong.” In her oral statement, she said the upshot of the decision “will be huge under-enforcement of federal and state statutes designed to advance the well being of vulnerable workers.””

““Under those contracts, Justice Ginsburg wrote, it is often not worth it and potentially dangerous to pursue small claims individually. “By joining hands in litigation, workers can spread the costs of litigation and reduce the risk of employer retaliation,” she wrote.

The contracts may also encourage misconduct, Justice Ginsburg wrote.

“Employers, aware that employees will be disinclined to pursue small-value claims when confined to proceeding one-by-one, will no doubt perceive that the cost-benefit balance of underpaying workers tips heavily in favor of skirting legal obligations,” she wrote, adding that billions of dollars in underpaid wages are at issue.”

“In a 2015 dissent, Justice Ginsburg, citing a New York Times article examining arbitration agreements, wrote that the 2011 decision and later ones “have predictably resulted in the deprivation of consumers’ rights to seek redress for losses, and, turning the coin, they have insulated powerful economic interests from liability for violations of consumer protection laws.””

https://citizenwells.com/2018/07/01/us-supreme-court-decision-to-uphold-mandated-arbitration-further-erodes-our-rights-our-day-in-court-deprivation-of-consumers-rights-to-seek-redress-for-losses/

From Citizen Wells March 26, 2019.

“From Insurance Business Magazine.

Clicking “accept” on a company’s terms and conditions – something we do daily to use and pay for products and services – usually subjects us to lengthy contractual agreements, many of which contain mandatory arbitration clauses. Proponents of arbitration might think it’s the greatest thing since whole wheat artisanal sliced bread, but mandating arbitration in consumer contracts is troublesome, and it has no place in insurance policies for individuals and small businesses.”

“However, placing mandatory arbitration clauses in insurance policies restructures this crucial aspect of the insurer-insured relationship. Companies presumably employ pre-dispute mandatory arbitration provisions because they believe arbitration generally benefits them – and a growing amount of research suggests they are right.”

“From the NAIC, The National Association of Insurance Commissioners, August 15, 2016.

“Why arbitration clauses should be banned”

“Insurers that would insist on mandatory arbitration of policyholder disputes have selected the forum that they believe will be more favorable to them than to their policyholders, if not on each individual claim then in the aggregate. However, manipulating the dispute resolution process in this manner conflicts with the duties insurers owe their policyholders and is not holding their policyholders’ interests “at least equal to their own.”

If arbitration was truly a neutral forum rather than one favoring insurers, then there would be no need for an insurer to insist on its use before a dispute has even arisen.”

https://citizenwells.com/2019/03/26/mandated-arbitration-has-no-place-in-insurance-policies-for-individuals-naic-reviewing-mccarran-ferguson-act-allows-states-to-regulate-arbitration-in-insurance-over-federal-arbitration-act-faa/

Arbitration can be a valuable tool. But it should not be mandated.

Justice Ruth Bader Ginsburg  was right.

God bless.

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

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Thrivent changing to treat all people better? “we will change from within” or just trying to placate blacks, Admitting their “core Christian beliefs” a ruse?

Thrivent changing to treat all people better? “we will change from within” or just trying to placate blacks, Admitting their “core Christian beliefs” a ruse?

“You don’t need to be Christian to join our team.”…Thrivent job opening ad

“I worked at Thrivent Financial full-time (More than 8 years)”                      “Claims to be based on Christian values but does not adhere to them.”…Former Thrivent employee

“pre-dispute mandatory arbitration provisions are inappropriate in insurance policies and incompatible with the legal duties insurers owe policyholders when handling their claims.”…NAIC, National Association of Insurance Commissioners, August 15, 2016

 

Is Thrivent changing their evil ways?

A good start would be to remove so many attorneys from key positions, quit using high powered law firms who brag about defeating claim filers, actually act out “core Christian beliefs” and reverse their retroactively changed contract to remove mandated and allow optional mediation and arbitration in the dispute resolution process.

From Each Story Told.

“As I read the following news release from Teresa Rasmussen, President and CEO of Thrivent Financial, I was reminded of Starbucks shutting down years ago to retrain their employees on making coffee.

I thought then how foolish it looked to be training employees on how to make coffee. If I was foolish enough to have not already been training my employees on how to make coffee, I am not sure I would admit it.

The same goes for Thrivent, formerly Aid Association for Lutherans.

Thrivent for decades has touted their Christian beliefs and concerns for members.

Are they finally admitting it was all a ruse, a clever wolf in sheep’s clothing scenario?

Are they willing to apologize to me and countless others for the fraud they have perpetuated and the shameless way they treated us?

For their corrupt mandated arbitration enacted retroactively?

Really care about economic insecurity?

Or are they just trying to placate blacks?

From Thrivent and Teresa Rasmussen July 10, 2020.

“Letter From Our CEO: Doing What’s Right As We Travel The Long Road To Change”
“Together we will take immediate action – and invest in long-term change – to help address racism, discrimination and economic insecurity.

At Thrivent we believe humanity thrives when people make the most of all God has given them. Yet the ability to thrive is fundamentally hindered for those who disproportionately face systemic inequities, racism and discrimination due to the color of their skin.

As we continue to grapple with the tragic killing of George Floyd and the resulting anger, frustration and sorrow in our communities, we know that what happened not only to Mr. Floyd, but many before him, calls for real change.

The issue is so deeply rooted that there is not one answer, one remedy or one solution. Bringing meaningful change to these problems will, at the very least, take deep soul-searching and personal growth from people and institutions. It will require investing in, and supporting, one another for Thrivent to be inclusive and diverse with abundant and equitable opportunities for all.

As an organization, we will change from within. We will seek, identify and hire diverse talent that clearly reflects the communities in which we operate and serve. We understand that Black, Indigenous, and people of color receive disproportionately less mentorship, growth opportunities and advancement in the American workplace. We will ensure this is not the case at Thrivent, and we will hold our leaders accountable to this mission.”

Read more:

http://eachstorytold.com/2020/07/28/thrivent-ceo-rasmussen-doing-whats-right-as-we-travel-the-long-road-to-change-address-economic-insecurity-we-will-change-from-within-all-lives-matter-treat-all-people-honestly-and-re/

My claims experience with Thrivent can be found here:

http://eachstorytold.com/category/my-claim-story/

George Tiedemann’s experience:

http://eachstorytold.com/2018/06/24/george-tiedemann-obituary-mr-tiedemann-featured-in-wsj-article-about-thrivent-some-life-insurers-play-by-different-rules-george-and-lucy-tiedemann-navigated-the-dispute-resolut/

Racism at Thrivent. You decide:

“Executive sues Thrivent, saying he was fired because he is black”

“A black executive claims he was fired as president of a Thrivent Financial subsidiary because he accused a co-worker of racial discrimination, according to a lawsuit he filed against the financial services firm.

Gregory M. Smith, who said he was recruited by Thrivent in 2016 to help grow its network of independent insurance brokers, said he was stunned to encounter discrimination at a Fortune 500 company whose mission is “helping Christians be wise with money and live generously.”

“I was shocked,” said Smith, 56, who has worked at some of the largest insurance companies in the U.S. “I have never been treated so badly in my life.”

In a written statement, Thrivent denied the allegations and predicted the company will win the court battle over the lawsuit filed this month in Hennepin County.”

“Within months, Smith had laid off about half of his 15-member staff, most of whom quickly found jobs with other Thrivent companies, according to Smith’s attorney, Clayton Halunen. In an interview, Smith said some of the workers lacked the skills he needed, while others were terminated because he was concerned about their “exorbitant” spending on business trips. He said all of the terminated workers were white.

“I was the only person of color when I came in,” Smith said in the interview. His lawsuit claims that the presidents of seven other Thrivent subsidiaries are all white.”

“To celebrate, Smith said in the interview, he took his team out for dinner at the Capital Grille in downtown Minneapolis after work one night in December 2016. About 6 p.m., while waiting for some of his workers to show up, Smith said he strolled into the bar area and overheard Huth talking about him with another member of the team.

In the lawsuit, Smith said Huth allegedly said to the other worker: “We are going to get rid of that black piece of shit,” referring to him. In the lawsuit, Smith said Huth noticed him standing there and looked at him “sheepishly … apparently scared that he had overheard” the remark.””

Read more:

http://eachstorytold.com/2018/05/26/thrivent-executive-fired-gregory-m-smith-lawsuit-says-he-was-fired-because-he-is-black-represented-by-attorney-clayton-halunen-we-are-going-to-get-rid-of-that-black-piece-of-shit/

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

 

 

 

Mandated arbitration has no place in insurance policies for individuals, NAIC reviewing, McCarran- Ferguson Act allows states to regulate arbitration in insurance over Federal Arbitration Act FAA

Mandated arbitration has no place in insurance policies for individuals, NAIC reviewing, McCarran- Ferguson Act allows states to regulate arbitration in insurance over Federal Arbitration Act FAA

“Thrivent contends that its commitment to individual arbitration is ‘”important to the membership because it reflects Thrivent’s Christian Common Bond, helps preserve members’ fraternal relationships, and avoids protracted and adversarial litigation that could undermine Thrivent’s core mission.’”…Thrivent v. Acosta Nov. 3, 2017

“pre-dispute mandatory arbitration provisions are inappropriate in insurance policies and incompatible with the legal duties insurers owe policyholders when handling their claims.”…NAIC, National Association of Insurance Commissioners, August 15, 2016

“Our organization was founded to help Lutherans care for and support one another in time of need, guided by the principles of the Christian faith.”…Thrivent Code of Conduct

 

From Insurance Business Magazine.

Clicking “accept” on a company’s terms and conditions – something we do daily to use and pay for products and services – usually subjects us to lengthy contractual agreements, many of which contain mandatory arbitration clauses. Proponents of arbitration might think it’s the greatest thing since whole wheat artisanal sliced bread, but mandating arbitration in consumer contracts is troublesome, and it has no place in insurance policies for individuals and small businesses.

Over the last 10 to 15 years, the practice of requiring individuals to agree to arbitrate rather than litigate any future disputes (or forgo the product, service or employment altogether) has been heavily criticized by government agencies, the media, academics and consumer groups. Arbitration, it turns out, is not always faster and cheaper (the two major benefits claimed), and it can suppress the number of consumers pursuing legal remedies, the likelihood of success and the amount of damages.”

“However, placing mandatory arbitration clauses in insurance policies restructures this crucial aspect of the insurer-insured relationship. Companies presumably employ pre-dispute mandatory arbitration provisions because they believe arbitration generally benefits them – and a growing amount of research suggests they are right. In addition, arbitration proceedings are usually confidential, not subject to judicial or regulatory review (absent fraud), and may contractually limit remedies and damages policyholders would otherwise have under their state law. Manipulating the dispute resolution process in this manner in insurance is in conflict with the duties insurers owe their policyholders and is not holding their policyholders’ interests “at least equal to their own.”

These concerns are why NAIC consumer representatives have requested the NAIC amend the Model Unfair Trade Practices Act to prohibit mandatory pre-dispute arbitration clauses in insurance policies sold to individuals, and ideally small businesses. An NAIC working group is now considering this action.”

“Thanks to the strong presumption favoring state insurance regulation in the McCarran- Ferguson Act, states can regulate arbitration in insurance despite the Federal Arbitration Act [FAA], which otherwise pre-empts most state laws restricting arbitration. Every court considering the application of McCarran Ferguson to the FAA has acknowledged that states can ban or restrict arbitration clauses in insurance contracts as long as the state prohibition “regulates the business of insurance” and the proposed arbitration provision would prejudice that law’s purpose.”

Read more:

https://www.insurancebusinessmag.com/us/opinion/arbitration-no-thanks-105347.aspx

From the NAIC, The National Association of Insurance Commissioners, August 15, 2016.

“Why arbitration clauses should be banned”

“Insurers that would insist on mandatory arbitration of policyholder disputes have selected the forum that they believe will be more favorable to them than to their policyholders, if not on each individual claim then in the aggregate. However, manipulating the dispute resolution process in this manner conflicts with the duties insurers owe their policyholders and is not holding their policyholders’ interests “at least equal to their own.”

If arbitration was truly a neutral forum rather than one favoring insurers, then there would be no need for an insurer to insist on its use before a dispute has even arisen. Insurers should utilize arbitration only when the policyholder has consented to do so after an actual dispute occurs (which is what the suggested amendment to the Model Unfair Trade Practices Act should accomplish), rather than requiring it in boilerplate language that the policyholder is very
unlikely to read, could not bargain over the provision even if she did, and could not make an informed decision at the point of sale on the merits. True freedom of contract, combined with the fundamental right to a trial, requires a knowing relinquishment of that right, which can only occur voluntarily once a specific dispute has materialized.”

http://eachstorytold.com/2018/07/16/naic-banning-arbitration-clauses-in-insurance-policies-why-arbitration-clauses-should-be-banned-companies-that-include-pre-dispute-mandatory-arbitration-clauses-do-so-because-it/

From the NAIC 2018 Adopted Committee Charges.

“8. The Pre-Dispute Mandatory Arbitration Clauses (D) Working Group will:
A. Consider the use of: 1) pre-dispute mandatory arbitration clauses; and 2) choice-of-law and choice-of-venue clauses and, if appropriate, prohibit their use in any individual or commercial insurance policies by amending the Unfair Trade Practices Model Act (#880), developing a new model act or developing other guidance regarding their usage.”

https://www.naic.org/documents/index_committees_2018_committee_charges.pdf

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

Thrivent Financial vs Perez Department of Labor Acosta DOL, Status of lawsuits, Defense of alternative dispute resolution with mandated arbitration

Thrivent Financial vs Perez Department of Labor Acosta DOL, Status of lawsuits, Defense of alternative dispute resolution with mandated arbitration

“The MDRP is the sole means for presenting and resolving grievances, complaints, or disputes between Members, insureds, certificate owners or beneficiaries and Thrivent or Thrivent’s directors, officers, agents and employees. The MDRP reflects Thrivent’s Christian belief system and strives to preserve Members’ fraternal relationship.”…Thrivent v. Perez Sept. 29, 2016

“Thrivent contends that its commitment to individual arbitration is ‘”important to the membership because it reflects Thrivent’s Christian Common Bond, helps preserve members’ fraternal relationships, and avoids protracted and adversarial litigation that could undermine Thrivent’s core mission.’”…Thrivent v. Acosta Nov. 3, 2017

“pre-dispute mandatory arbitration provisions are inappropriate in insurance policies and incompatible with the legal duties insurers owe policyholders when handling their claims.”…NAIC, National Association of Insurance Commissioners, August 15, 2016

 

From Bloomberg  Sept. 29, 2016.

“Thrivent Financial for Lutherans is accusing the Department of Labor of exceeding its statutory authority by attempting, with its new fiduciary rule, to force all disputes into federal court rather than allowing for alternative dispute resolution methods (Thrivent Financial for Lutherans v. Perez, D. Minn., 0:16-cv-03289, complaint filed 9/29/16).

Thrivent’s lawsuit, filed Sept. 29 in the U.S. District Court for the District of Minnesota, takes aim at the rule’s “best interest contract” (BIC) exemption”

https://news.bloomberglaw.com/employee-benefits/thrivent-financial-joins-fray-in-challenging-dols-fiduciary-rule?context=article-related

From the lawsuit.

“Thrivent’s Member Dispute Resolution Program
42. Thrivent’s MDRP is incorporated into all of Thrivent’s fraternal insurance contracts through the open contract provision by which Thrivent’s Articles of Incorporation and Bylaws are incorporated into all Thrivent insurance contracts, as required under state law. The MDRP Bylaw was adopted by Thrivent’s Member-elected Board of Directors as a part of Thrivent’s Articles of Incorporation and Bylaws in 1999 (at which time Thrivent was known as AAL). In so doing, Thrivent’s Board of Directors determined that the MDRP is in the best interests of Thrivent’s Membership.

43. The MDRP Bylaw, which is Section 11 of Thrivent’s Bylaws, requires binding, mandatory arbitration for any Member disputes with Thrivent. Section 11 “applies to all past, current and future benefit certificates, members, insureds, certificate owners, beneficiaries and the Society. It applies to all claims, actions, disputes and grievances of any kind or nature whatsoever. It includes, but is not limited to, claims based on breach of benefit contract[.]” Bylaws, § 11(b). “No lawsuits or any other actions may be brought for any claims or disputes covered by” Section 11. Id. § 11(c).

44. The MDRP is the sole means for presenting and resolving grievances, complaints, or disputes between Members, insureds, certificate owners or beneficiaries and Thrivent or Thrivent’s directors, officers, agents and employees. The MDRP reflects Thrivent’s Christian belief system and strives to preserve Members’ fraternal relationship.”

“47. A key benefit of the MDRP is that it preserves the fraternal relationship between Thrivent and its Members by avoiding adversarial litigation that could threaten to undermine the organization’s core mission. Thrivent’s Bylaws provide that no lawsuits or other actions are permitted for claims or disputes covered by the MDRP. Thrivent’s MDRP provides for resolution of disputes on an individual basis, involving Thrivent and the Members. Representative or class actions are not permitted under the MDRP Bylaw, which provides that “no disputes may be brought forward in a representative group or on behalf of or against any ‘class’ of persons, and the disputes of multiple members, insureds, certificate owners or beneficiaries (other than immediate family) may not be joined together for purposes of these procedures.” See Bylaws, § 11(e).
48. The MDRP is consistent with Thrivent’s fraternal nature, consistent with the Christian belief system of its Members, and reflects the careful balancing between Thrivent’s and its Members’ desire for a prompt, fair and efficient resolution of disputes, on the one hand, and the protection of the interests of all Members on the other. As such, the MDRP is an integral part of Thrivent’s governance structure. Experience has shown that the MDRP not only provides a fair and efficient process for dispute resolution, but is also in the best interest of Members.”

https://www.bloomberglaw.com/public/desktop/document/Thrivent_Financial_for_Lutherans_v_Perez_et_al_Docket_No_016cv032?1552582945

DOL temporarily stopped enforcing anti-arbitration provision.

“Thrivent Financial for Lutherans convinced a federal judge in Minnesota to temporarily stop the Labor Department from enforcing the fiduciary rule’s anti-arbitration provision against the nonprofit financial entity.

Thrivent showed the threat of irreparable harm to its business model, both now and in the future, was sufficient to have its request for a preliminary injunction granted, Judge Susan Richard Nelson held Nov. 3 (Thrivent Fin. for Lutherans v. Acosta, 2017 BL 396118, D. Minn., No. 0:16-cv-03289-SRN-DTS, order granting preliminary injunction 11/3/17″

https://news.bloomberglaw.com/employee-benefits/thrivent-financial-wins-battle-over-labor-dept-arbitration-ban?context=article-related

Status report January 2, 2018.

“While the administrative process continues forward, it is not yet complete. On November 29, 2017, the Department published in the Federal Register a final rule extending the transition period and delay of applicability dates for the relevant prohibited transaction exemptions from January 1, 2018 to July 1, 2019. See 82 Fed. Reg. 56545 (Nov. 29, 2017). The Department believes that this administrative delay will provide the Department time to complete its review of the underlying Fiduciary Rule and related exemptions and its intended proposal of “a new streamlined class exemption.” Id. at 56548. The Department believes that both its review and any proposed changes can be implemented before July 1, 2019. See id. at 56552 (explaining the Department’s belief that the additional time “is sufficient to complete review of the new information in the record and to implement changes to the Fiduciary Rule and/or PTEs, if any, including opportunity for notice and comment and coordination with other regulatory agencies”) ”

https://www.dolfiduciaryrule.com/portalresource/ThriventvPerez2018-01-02ECF112JointStatusReport.pdf

Status report July 2, 2018.

“Pursuant to the Court’s Memorandum Opinion and Order dated November 3, 2017, the parties submit this joint status report to address whether a continued stay of proceedings is necessary. The parties agree that a continued stay of proceedings is appropriate and anticipate providing a subsequent report to the Court on September 4, 2018.

In its Memorandum Opinion and Order, the Court granted a preliminary injunction prohibiting the “implementation and enforcement of the BIC Exemption’s anti-arbitration condition against Thrivent . . . until the conclusion of this litigation or such time as the Court so orders.” ECF No. 111 at 19. The Court also stayed the case, concluding that “[s]taying this matter will allow the administrative process to fully develop, possibly resolving this dispute, and thereby promoting judicial economy.””

https://www.napa-net.org/sites/napa-net.org/files/uploads/thrivent-dol-status-report.pdf

A status report for September 2018 has not been located.

However, the following suggests the Department of Labor is continuing to work on the “Fiduciary Rule and Prohibited Transaction Exemptions.”

RIN Data

DOL/EBSA RIN: 1210-AB82 Publication ID: Fall 2018
Title: Fiduciary Rule and Prohibited Transaction Exemptions
Abstract:The Department of Labor in 1975 issued a regulation defining who is “fiduciary” under section 3(21)(A)(ii) of the Employee Retirement Income Security Act (ERISA) as a result of giving investment advice for a fee or other compensation.  On April 8, 2016, the Department replaced the 1975 regulation with a new regulatory definition.  The new regulatory definition was vacated in toto in Chamber of Commerce v. Department of Labor, 885 F.3d 360 (5th Cir. 2018).  The Department is considering regulatory options in light of the Fifth Circuit opinion.
Agency: Department of Labor(DOL) Priority: Other Significant
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Final Rule Stage
Major: No Unfunded Mandates: No
EO 13771 Designation: Deregulatory
CFR Citation: Not Yet Determined     (To search for a specific CFR, visit the Code of Federal Regulations.)
Legal Authority: 29 U.S.C. 1002 (ERISA sec. 3(21))    29 U.S.C. 1108 (ERISA sec. 408)
Legal Deadline:  None
Timetable:

Action Date FR Cite
Request for Information (RFI) 07/06/2017 82 FR 31278
RFI Comment Period End 08/08/2017
Final Rule 09/00/2019

https://www.reginfo.gov/public/do/eAgendaViewRule?pubId=201810&RIN=1210-AB82

How will this play out? Who knows.

The NAIC in 2016 stated: “pre-dispute mandatory arbitration provisions are inappropriate in insurance policies and incompatible with the legal duties insurers owe policyholders when handling their claims.”

Hopefully justice will prevail.

***  Update Mar 15, 2019  ***

According to a USDOJ attorney who worked on the lawsuit, it has ended.

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

Binding arbitration game is rigged against customers, New analysis of almost 9000 arbitration cases confirms biased against consumers, Incentives to slant toward the business

Binding arbitration game is rigged against customers, New analysis of almost 9000 arbitration cases confirms biased against consumers, Incentives to slant toward the business

“pre-dispute mandatory arbitration provisions are inappropriate in insurance policies and incompatible with the legal duties insurers owe policyholders when handling their claims.”…NAIC, National Association of Insurance Commissioners, August 15, 2016

“Companies don’t want to go to court because it puts them on a level playing field. Courts are ruled by law, legal precedent, and legal discovery, which allows litigants to obtain information and evidence from their opponents or from third parties. Discovery is a privilege in arbitration, but not a right. Arbitrators can’t enforce subpoenas, meaning you have to file a lawsuit just to get a third party or a piece of information into the hearing. In open court, you don’t have to jump through nearly as many hoops. Further, judgments in court are often more favorable to the consumer, both in the rate of success and the dollar amount of judgments.”…North Carolina Consumers Council

“Thrivent contends that its commitment to individual arbitration is ‘”important to the membership because it reflects Thrivent’s Christian Common Bond, helps preserve members’ fraternal relationships, and avoids protracted and adversarial litigation that could undermine Thrivent’s core mission.’”…Thrivent v. Acosta Nov. 3, 2017

 

From Stanford Business March 8, 2019.

“Why the Binding Arbitration Game Is Rigged against Customers

A new study documents how companies shop for sympathetic arbitrators, and how the arbitrators compete for their business.”

“It’s the “mandatory arbitration” clause, and it’s in contracts that cover trillions of dollars of business. In the event you have a dispute with the company, it says, you agree in advance to surrender your right to sue and to submit your grievance to a supposedly neutral private arbitrator.

Almost every financial firm insists on mandatory arbitration, but so do legions of businesses in other realms: AT&T and Verizon, Amazon and Apple, Blue Cross and Blue Shield, even Spotify and Shazam.

Now, a new analysis of almost 9,000 arbitration cases from the securities industry confirms what many have long suspected: The system is biased against consumers — and not just because big companies have more money to spend on lawyers.

When it comes to arbitration, the study finds, companies have a big information advantage in fishing for arbitrators who are likely to rule in their favor.

Making matters worse, the arbitrators themselves know that being pro-company in one case greatly increases their chances of being picked for future cases.

An Incentive to Slant

“This is not like having judges, who get paid the same no matter what happens,” says Stanford Graduate School of Business finance professor Amit Seru, who collaborated on the study with Mark Egan at Harvard Business School and Gregor Matvos at the University of Texas at Austin. “Here, you only get paid if you’re selected as an arbitrator. They have incentives to slant toward the business side, because they know that those who don’t do so won’t get picked. Everyone knows what’s happening.”

In their study, the researchers scrutinized thousands of customer disputes with stockbrokers and investment advisors. The data came from the Financial Industry Regulatory Authority, which oversees the industry’s arbitration process.

The researchers began by confirming that some arbitrators are measurably more business-friendly than others. Comparing cases on an apples-to-apples basis, the researchers estimated that business-friendly arbitrators awarded customers about 12% less money than their more pro-consumer counterparts. On an average case, that equates to about $90,000.

That was just the start, however. Even though the list from which arbitrators are picked is random, pro-business arbitrators were about 40% more likely to be chosen, so their bias had a disproportionate impact. If the arbitrators had been picked purely at random, the researchers estimated, the average award to each customer would have been $50,000 higher.”

Read more:

https://www.gsb.stanford.edu/insights/why-binding-arbitration-game-rigged-against-customers

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

Thrivent new employee dispute resolution mandate?, Effective January 1, 2019?, Citizen Wells breaking news?, Teresa Rasmussen new Thrivent CEO October 2018

Thrivent new employee dispute resolution mandate?, Effective January 1, 2019?, Citizen Wells breaking news?, Teresa Rasmussen new Thrivent CEO October 2018

“Thrivent contends that its commitment to individual arbitration is ‘”important to the membership because it reflects Thrivent’s Christian Common Bond, helps preserve members’ fraternal relationships, and avoids protracted and adversarial litigation that could undermine Thrivent’s core mission.’”…Thrivent v. Acosta Nov. 3, 2017

“pre-dispute mandatory arbitration provisions are inappropriate in insurance policies and incompatible with the legal duties insurers owe policyholders when handling their claims.”…NAIC, National Association of Insurance Commissioners, August 15, 2016

“Companies don’t want to go to court because it puts them on a level playing field. Courts are ruled by law, legal precedent, and legal discovery, which allows litigants to obtain information and evidence from their opponents or from third parties. Discovery is a privilege in arbitration, but not a right. Arbitrators can’t enforce subpoenas, meaning you have to file a lawsuit just to get a third party or a piece of information into the hearing. In open court, you don’t have to jump through nearly as many hoops. Further, judgments in court are often more favorable to the consumer, both in the rate of success and the dollar amount of judgments.”…North Carolina Consumers Council

 

 

Has Thrivent Financial implemented a new employee dispute resolution mandate similar to their MDRP dispute resolution mandated for members since 1999?

If so, why is there no news of this until now on the internet or Thrivent’s website?

Was this supposed to be kept secret?

Did someone inadvertently place this on their website where it got on the internet and was subsequently “rectified”, scrubbed?

A lot of questions have been raised.

Teresa Rasmussen, formerly general counsel and a president at Thrivent became CEO in October.

Is this tied to her?

Did this evolve from Thrivent’s lawsuits against the Department of Labor?

Was this lawsuit a catalyst?

“Executive sues Thrivent, saying he was fired because he is black”

http://eachstorytold.com/2018/05/26/thrivent-executive-fired-gregory-m-smith-lawsuit-says-he-was-fired-because-he-is-black-represented-by-attorney-clayton-halunen-we-are-going-to-get-rid-of-that-black-piece-of-shit/

The following link was scrubbed.

Click to access Employee-Dispute-Resolution-Program.pdf

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The following was found under the FAQ section:

  • Why is Thrivent introducing the Thrivent Dispute Resolution Program?
    • • Thrivent has had a successful Member Dispute Resolution Program in place for 19 years, and now we are providing our workforce with a similar dispute resolution program that is:
      • Neutral.
      • Timely.
      • Cost-effective.
    • Introducing this program puts us in line with many Fortune 500 companies. According to the Economic Policy Institute, 55% of U.S. employees have agreed to arbitration agreements.
  • When does the program take effect?

    Current employees and field sales members must sign their agreements via DocuSign by December 31, 2018, and the program takes effect on January 1, 2019.

  • Am I obligated to use the Thrivent Dispute Resolution Program instead of filing a lawsuit?

    Yes. Thrivent provides the Dispute Resolution Program as the exclusive means to resolve workplace disputes. By contracting with, or accepting and continuing employment with Thrivent, you agree to resolve all work-related disputes within the rules of the Thrivent Dispute Resolution Program. This agreement is binding on Thrivent, its employees and independent field sales members. Workplace disputes not resolved through Workforce Relations, Code of Conduct, the initial appeal or mediation must be arbitrated under the rules of the Thrivent Dispute Resolution Program.

What if I don’t sign the agreement?

Because agreeing to a Thrivent Dispute Resolution Program is a condition of employment for employees and condition of contract for field sales members, employment/contracts will not be continued for anyone who does not agree to the terms of the program. Employees and field sales members who choose not to sign the agreement will not be eligible for any type of severance or transitional pay.

These agreements are binding on both Thrivent, its employees and field sales members. Workplace disputes not resolved by mutual agreement must be arbitrated under the Thrivent Dispute Resolution Program.

Why is there no mention of this dramatic change in Thrivent news or the internet?

Did  they change their minds?

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

Thrivent new CEO Attorney Teresa J. Rasmussen, Formerly president and general counsel, More “Core Christian Values” or adversarial positions?

Thrivent new CEO Attorney Teresa J. Rasmussen, Formerly president and general counsel, More “Core Christian Values” or adversarial positions?

“Thrivent contends that its commitment to individual arbitration is ‘”important to the membership because it reflects Thrivent’s Christian Common Bond, helps preserve members’ fraternal relationships, and avoids protracted and adversarial litigation that could undermine Thrivent’s core mission.’”…Thrivent v. Acosta Nov. 3, 2017

“Though I speak with the tongues of men and of angels, and have not charity, I am become as sounding brass, or a tinkling cymbal”…1 Corinthians 13

“And you shall know the truth, and the truth shall set you free.”…Jesus, John 8:32

 

I have believed and experienced for years that Thrivent was controlled by attorneys.

Now Thrivent is being run by new CEO Teresa J. Rasmussen, another attorney.

Will she bring more Thrivent touted “Core Christian Values” or attorney driven adversarial positions?

I sent Ms. Rasmussen a heads up email about my case about a week ago.

To her credit, she passed the email on to another in house attorney, the same one who took part in my “mediation” session.

I received an email from him 4 days ago and responded.

From Finance & Commerce October 16, 2018.

“Teresa Rasmussen is Thrivent’s new CEO

Teresa J. Rasmussen, currently president of Minneapolis-based Thrivent Financial, will take over as CEO by the end of the month. She replaces Bradford Hewitt, who is retiring after eight years of leading the financial services organization.

Rasmussen joined Thrivent in 2005 and has served as general counsel, secretary and senior vice president. She previously worked for American Express and Ameriprise Financial and began her career as a trial attorney with the U.S. Department of Justice.

She is the first woman in the CEO position, Thrivent said.

In a press release, Thrivent board chair Bonnie Raquet praised both Hewitt and Rasmussen for the work at the organization.

“Terry has distinguished herself as a strong leader with extraordinary business and legal acumen, as well as a deep understanding of Thrivent’s charter as a fraternal benefit society,” Raquet said. “What’s more, she has deep-seated values and a practical approach to aligning our workforce to serve our members and drive growth.””

Read more:

https://finance-commerce.com/2018/10/teresa-rasmussen-is-thrivents-new-ceo/

Without revealing too much of this exchange at this time (I waited 4 days without a response to write this) I would like to clear up the following statement made by the in house attorney:

” I would very much encourage you to seek the advice of counsel before setting forth on your threat to defame Thrivent.  Thrivent is proud of its trusted reputation and will take necessary steps to protect itself from your misrepresentations and false accusations.  For the past 7 years the Ethisphere Institute has recognized Thrivent as one of the top 100 most ethical organizations in the world.  Again, we will take necessary steps to protect our valued reputation.”

First:

Thrivent’s  “Code of Conduct”

“How might my behavior be perceived if it appeared in social media feeds, on the news or in tomorrow’s headlines?”

Second:

I diligently endeavor to write the truth, the facts. I conveyed this to the first Thrivent outside attorney to contact me and cautioned him on trampling on my First Amendment Rights. I also advised him to have Thrivent contact me with any corrections to inaccurate reporting.

I placed the following in an article dated July 30, 2018 addressed to former CEO Brad Hewitt:

“I recently told the outside attorney who relayed this message that I endeavor to be accurate and do not lie.

I stated that if Thrivent finds any errors or wishes to respond with a rebuttal, I will accomodate them.”

So far I have received no corrections from Thrivent, just threats.

Third:

Apparently there is enough evidence to draw the conclusion that the Ethisphere Institute award is one of the best ethics awards that money can buy.

Last:

If Thrivent wishes to protect its “valued reputation” it should immediately issue an apology to me and set in motion efforts for reparations.

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

Thrivent claim news, Dr. Grover office contact, Sincere investigation attempt?, Records not requested in 2017 contrary to Thrivent letter statement, Mediation session sham

Thrivent claim news, Dr. Grover office contact, Sincere investigation attempt?, Records not requested in 2017 contrary to Thrivent letter statement, Mediation session sham

“Companies don’t want to go to court because it puts them on a level playing field. Courts are ruled by law, legal precedent, and legal discovery, which allows litigants to obtain information and evidence from their opponents or from third parties.”…North Carolina Consumers Council

“The insurance companies understand that if they deny and deny claims, then many of the claimants will never pursue their claim,”…ABC News Good Morning America April 25, 2008

“Companies And CEOs Rarely Admit To Wrongdoing”…NPR Sept. 20, 2013

 

From Citizen Wells October 15, 2018.

“I have in my possession startling new evidence which explains the “Alice in Wonderland” responses and requests I received from Thrivent personnel and agents during the processing of my disability claims.

I am requesting that you examine the letter your senior claims examiner sent to the NC Insurance Commission on  August 10, 2018 and take the appropriate actions.

If I were in your shoes, after examining and reviewing the evidence, I would immediately issue an apology and make reparations.

In the absence of those Christian responses, I am requesting again that we proceed to mediation instead of Thrivent’s insistence on perceived authority to mandate binding arbitration.”

https://citizenwells.com/2018/10/15/to-brad-hewitt-thrivent-financial-for-lutherans-request-for-mediation-based-on-startling-new-evidence-request-you-examine-august-10-2018-letter-senior-claims-examiner-sent-to-nc-insurance-commissio/

Has a sincere effort to investigate what has actually transpired in my claims case begun?

I received a call from Dr. Grover’s office on Tuesday, Oct. 23, 2018, at 3:00 PM, asking if I had given my permission for an insurance company to receive my records.

I answered yes.

Since this phone number did not match the one I had on record, I decided I must verify it. I also wanted to know if anyone had requested my records in 2017.

On Friday, Oct. 26, 2018, I called the number which was answered as Dr. Grover’s office. I verified my identity and asked if anyone had requested my records in 2017. I was told someone would call me back.

I received a call several hours later. No one requested my records in 2017.

Thrivent Attorney Wayne Luck during mediation and the same claims person who wrote the 6 page letter to the NC Insurance Commission with the nonsensical contract explanation, the  “Alice in Wonderland” protocol, tried to accuse me of falsifying records. The claims person in her letter to my former attorney stated that Dr. Grover’s office had no records for me. As you note above, Dr. Grover’s office had no record of Thrivent requesting my records.

I however, have multiple copies of documents proving Dr. Grover saw me multiple times.

At no time has Thrivent requested these records.

The hole is getting deeper.

I will not put off forever revealing the  “Alice in Wonderland” nonsense the Thrivent claims person wrote.

I hope that someone(s) at Thrivent is intelligent and moral enough to seek the truth.

Background on Dr. Grover controversy.

http://eachstorytold.com/2018/10/27/thrivent-claim-more-startling-new-evidence-of-fraud-or-incompetence-dr-grovers-office-called-consequence-of-alice-in-wonderland-protocol/

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

Companies and CEOs rarely admit to wrongdoing,  Lawyers won’t let them, An apology helps to subtract the insult from the injury, thereby minimizing the injured party’s anger toward the offender

Companies and CEOs rarely admit to wrongdoing,  Lawyers won’t let them, An apology helps to subtract the insult from the injury, thereby minimizing the injured party’s anger toward the offender

“How might my behavior be perceived if it appeared in social media feeds, on the news or in tomorrow’s headlines?”...Thrivent “Code of Conduct”

“do unto others as you would have them do unto you”… Matthew 7:12

“An apology helps to subtract the insult from the injury, thereby minimizing the injured party’s anger toward the offender.”…Jonathan R. Cohen, Assistant Professor of Law

 

From NPR.

“Companies And CEOs Rarely Admit To Wrongdoing”

“SONARI GLINTON, BYLINE: Here’s a lesson we’ve all probably learned from our parents: When you’re wrong, say you’re sorry; fess up, admit it. These are toddler lessons – “Sesame Street,” “Mister Rogers.” So why do companies and CEOs so rarely admit that they screwed up?

KATHERINE PHILIPS: My cynical answer is, the lawyers won’t let them.

GLINTON: Katherine Philips is a professor of leadership and ethics at Columbia’s business school. She says one of the main reasons companies like JPMorgan don’t usually admit to wrongdoing, is because that will open them to crushing liabilities from plaintiff’s lawyers.

But Philips says there’s another element at play.

PHILIPS: One of the basic kind of psychological needs of human beings is to save face – right? – and to not look stupid, and not look like they don’t know what they’re doing. And people who are in powerful positions, and in charge, oftentimes feel that pressure even more so.”

Read more:

https://www.npr.org/2013/09/20/224296660/why-companies-and-ceos-rarely-admit-to-wrongdoing

ADVISING CLIENTS TO APOLOGIZE

Jonathan R. Cohen, Assistant Professor, University of Florida, Frederic G. Levin College of Law.

“Such factors prompt a question: Should lawyers discuss the possibility
of apology with clients more often? In this Article I argue that, in civil
cases, lawyers should discuss with clients the possibility of apology more
often than they now do.11 Not only is apology morally right and socially
beneficial, but in many cases making an apology is in the client’s (defendant’s)
best interest. This is not to say that there are no risks associated
with apology, not the least of which is the fear that an apology can be used
against one’s client in court as an admission of fault. However, when attention
is paid to the context in which an apology is offered and how it is
made, often “safe” apologies posing relatively little risk of increased liability
can be offered. Further, the possible benefits of apology to the client
(defendant) are under-recognized.”

“An apology can be an important step in preventing future antagonistic
behavior, including litigation. When an injury has occurred, there is a root
question to be resolved: Are you (the offender) my friend or my foe? An
apology signals that the offender wishes to establish or re-establish a
friendly relationship. It is a way of saying to the injured party: “I am your
friend, not your foe.” Implicit in this statement is often a second one, “I
want to have constructive future interactions, not destructive ones.” As
one might expect, this approach frequently works: The offender’s apology
often catalyzes the injured party’s forgiveness.”

“Indignity can be a large barrier to compromise, and in many cases, an
apology is needed before other aspects of the dispute, such as monetary
compensation, can be settled. As Goldberg, Green, and Sander write,
“[At] times, an apology alone is insufficient to resolve a dispute, but will
so reduce tension and ease the relationship between the parties that the issues
separating them are resolved with dispatch.”30 This observation has a
public policy corollary to which I shall return later: If we want to encourage the private settlement of, rather than the litigation of, disputes, allowing
parties to make apologies soon after an injury is critical.”

“Apology and forgiveness may also offer paths for spiritual and psychological
growth. By apologizing for, rather than denying or avoiding,
the damage he caused to his neighbor’s window, Hank becomes a better
person. By failing to apologize, Mr. Tiller may no longer be able to look at
himself in the mirror, or, should he meet her again, look Ms. Jones in the
eye. Responsibility and respect, rather than denial and avoidance, lie at
apology’s core. Within many religious and ethical systems, offering an
apology for one’s wrongdoing is an important part of moral behavior, as is
forgiving those who have caused offense.”

“One strategic benefit of an apology is that, if the injured party receives
the apology early enough, she may decide not to sue. For a legal
dispute to occur, injury alone is not sufficient. The injured party must also
decide to bring a legal claim.36 Taking the step to make a legal claim is
often triggered by the injured party’s anger. An early apology can help defuse
that anger and thereby prevent a legal dispute.37 The lesson here is an
important one. While there are risks to making an apology, there are also
risks to not making an apology. Accordingly, even if an apology could be
used against the offender at trial as proof of the offender’s liability (a topic
I will address shortly), in some cases it may still make sense for the offender
to apologize. The economically oriented might describe such an
apology as a gamble that an offender should take if and only if the expected
benefits from doing so, which depend upon the extent to which an
apology would decrease the likelihood of suit, exceed the expected costs,
which depend upon the extent to which an apology would harm the offender’s
case at trial.”

“VI. CONCLUSION
It is easy to see our world the way it is, and lose sight of the way it
should be. When an offender injures another, one would hope that, to the
extent that the offender feels at fault, he would apologize. This is not only
sound morality, it is a good way to prevent protracted disputes. An apology
helps to subtract the insult from the injury, thereby minimizing the injured
party’s anger toward the offender. Without an apology, what might
have been a minor offense may escalate into a major dispute.

While one could argue that lawyers should discuss the possibility of
apology with clients more often because apologizing when one has injured
another is the right thing to do, which is true, or because society would be
better off if more offenders apologized, which is also true, I have not done
so here. Rather, I have argued that lawyers should discuss apology more
often with their clients because often doing so would make their clients
better off. (Discussing apology with clients may make many lawyers
worse off, but that is another matter.) In many cases, the potential benefits
of apology are great, and when care is taken in how the apology is made—
within a “safe” legal mechanism like mediation, and with attention to nuances
such as admitting fault without assuming liability if insurance coverage
is at issue—the risks of apology are small. While our laws could be
and should be reworked to make “safe” apology easier, our existing legal
rules allow apologies to play a much larger role in legal disputes than they
now do.”

Read more:

https://www-bcf.usc.edu/~usclrev/pdf/072402.pdf

 

More here:

https://citizenwells.com/

http://citizenwells.net/

 

NC insurance issues, Hurricane Florence ramifications, Mandatory arbitration impact, Most have no flood insurance, My disability claims impact

NC insurance issues, Hurricane Florence ramifications, Mandatory arbitration impact, Most have no flood insurance, My disability claims impact

“pre-dispute mandatory arbitration provisions are inappropriate in insurance policies and incompatible with the legal duties insurers owe policyholders when handling their claims.”…NAIC, National Association of Insurance Commissioners, August 15, 2016

“Companies don’t want to go to court because it puts them on a level playing field. Courts are ruled by law, legal precedent, and legal discovery, which allows litigants to obtain information and evidence from their opponents or from third parties. Discovery is a privilege in arbitration, but not a right. Arbitrators can’t enforce subpoenas, meaning you have to file a lawsuit just to get a third party or a piece of information into the hearing. In open court, you don’t have to jump through nearly as many hoops. Further, judgments in court are often more favorable to the consumer, both in the rate of success and the dollar amount of judgments.”…North Carolina Consumers Council

“Beware of false prophets, which come to you in sheep’s clothing, but inwardly they are ravening wolves.”…Matthew 7:15

 

Hurricane Florence and its subsequent short term and long term flooding impact has been dominating much of the news in NC.

The impact is much worse than most people realize due to the extensive flooding and the fact that most people affected by the flooding do not have flood insurance.

Those who do have insurance coverage may be in for another shock.

The mandatory arbitration clause that may be in their insurance contract and permitted in NC. If they do not get what they consider a fair settlement, they may not be able to litigate, to have an attorney protect their interest in a court of law.

From the North Carolina Consumers Council.

“Mandatory Arbitration Clauses Are Everywhere But Aren’t Good For The Consumer

MANDATORY ARBITRATION TIES YOUR HANDS AND PREVENTS YOU FROM GETTING PROTECTIONS AND REMEDIES AVAILABLE UNDER STATE AND FEDERAL LAW”

“Arbitration can be voluntary or mandatory. Voluntary arbitration is preferred as it preserves your legal rights. Mandatory arbitration, on the other hand, compels you to first submit to the arbitration process as a condition of buying or using a product or service before you take your case to court. In many situations, however, accepting a mandatory arbitration clause means you surrender your rights to further court action at any time in the future for anything.”

“Arbitration providers market entirely to businesses and their arbitrators often consist primarily of corporate executives and their lawyers. So, arbitration is tilted heavily in the favor of the company because the arbitrator is chosen by and paid for by the company. That arbitrator has a financial incentive to rule in the favor of the company in order to be chosen in the future by the company for other arbitration cases. But that doesn’t necessarily mean that the arbitration will not find for the consumer. But arbitrators aren’t required to take law and legal precedent into account when making decisions like in legal proceedings. And since arbitration is private, everything that happens behind those closed doors is supposed to remain secret, meaning there is no public review of the process and no appeal in the case of binding arbitration.”

Read more:

https://www.ncconsumer.org/news-articles-eg/mandatory-arbitration-clauses-are-everywhere-but-arent-good-for-the-consumer.html

I recently received a gift, a blessing, from the NC Insurance Commission regarding my disability claim with Thrivent.

I am not at liberty to release the information at this time.

However, the impact this has had on me is significant.

It is my story and the story of thousands, if not millions of others.

http://eachstorytold.com/2018/09/25/thrivent-disability-claim-denial-and-treatment-impact-on-my-life-2009-to-present-delay-and-deny-alice-in-wonderland-protocol/

From the NAIC, The National Association of Insurance Commissioners, August 15, 2016.

“Peter Kochenburger and Brendan Bridgeland, NAIC Consumer Representatives 
Section One: Why arbitration clauses should be banned”

“Insurers that would insist on mandatory arbitration of policyholder disputes have selected the forum that they believe will be more favorable to them than to their policyholders, if not on each individual claim then in the aggregate. However, manipulating the dispute resolution process in this manner conflicts with the duties insurers owe their policyholders and is not holding their policyholders’ interests “at least equal to their own.”

“If arbitration was truly a neutral forum rather than one favoring insurers, then there would be no need for an insurer to insist on its use before a dispute has even arisen. Insurers should utilize arbitration only when the policyholder has consented to do so after an actual dispute occurs (which is what the suggested amendment to the Model Unfair Trade Practices Act should accomplish), rather than requiring it in boilerplate language that the policyholder is very unlikely to read, could not bargain over the provision even if she did, and could not make an
informed decision at the point of sale on the merits. True freedom of contract, combined with the fundamental right to a trial, requires a knowing relinquishment of that right, which can only occur voluntarily once a specific dispute has materialized.”

Read more:

http://eachstorytold.com/2018/07/16/naic-banning-arbitration-clauses-in-insurance-policies-why-arbitration-clauses-should-be-banned-companies-that-include-pre-dispute-mandatory-arbitration-clauses-do-so-because-it/

Aside from continuing my disability claim struggle, I hope to play a part in removing mandatory arbitration clauses in insurance policies.

 

More here:

https://citizenwells.com/

http://citizenwells.net/