Tag Archives: Disconnect between internet and stores

Target gift card exchange program scam? incompetence?, Disconnect between internet and stores, Consumers beware, Definite training problem

Target gift card exchange program scam? incompetence?, Disconnect between internet and stores, Consumers beware, Definite training problem

“Texas’ top attorney warns Target bathroom policy could lead to ‘inappropriate activity’”…BizJournals May 5, 2016

“You can’t fix stupid.”…Ron White

“We are being lied to on a scale unimaginable by George Orwell.”…Citizen Wells

 

I boycotted Target for over a year because of their foolish, irresponsible bathroom policies.

I decided to give them another chance a few months ago but for every transaction there has been a disconnect between their internet presence and the  local store. In those cases the local people were helpful and compensated for the disconnect.

That is until recently.

I like so many others received gift cards for Christmas.

Though I am grateful, the gift cards come with their own set of issues.

Last week I ran across a Target internet site that provided for gift card exchanges. From many name brands to Target.

Seemed smart. Taking business away from other companies and helping consumers.

Theory vs reality.

Target utterly failed me and wasted my time.

On Thursday I went by and was told that the person, who was trained on this transaction, worked in the Electronics Dept. and would be in later.

I went back today. The person in customer service was not aware of the program.

I went to electronics and was told they discontinued the program 2 days ago and that the website had not yet been updated.

I asked for a manager.

She asked where the card was purchased. How was I supposed to know that? The website makes no mention of that.

After arriving back home, knowing full well that a chat was a waste of time, I explained what happened and the responder then tried the link and apparently did not follow instructions. It was a waste of time.

From the website:

 

Trade in your gift cards

Bring gift cards from leading consumer brands that still have a balance to a participating Target store, and exchange them for a Target gift card that can be used for online purchases at Target.com or in any Target store.

 Click here to find a participating store

Which cards can I trade?

Search the field below for a list of currently accepted gift cards.

Participating Merchants
A Pea in the Pod
Academy Sports & Outdoors
Aeropostale
AMC Theatres
Applebee’s
Athleta
AutoZone
Banana Republic
Bare Minerals
Barnes & Noble
Bass Pro Shops
Bath & Body Works
Bed Bath and Beyond
Best Buy
Boscov’s
Brinker Restaurants
Brylane Home
Buffalo Wild Wings
Burton
Cabela’s
Callaway Golf
Catherines
CB2
Champs Sports
Cheesecake Factory
Chili’s
Cinemark
Coach
Cold Stone Creamery
Cole Haan
Coleman
Crate & Barrel
Darden Restaurants
Destination Maternity
Dillard’s
Domino’s Pizza
DSW
Duluth Trading Company
Dunkin’ Donuts
Eddie V’s Prime Seafood
Fandango
Field & Stream
Filson
Firebirds Wood Fired Grill
Foot Locker
Footaction
GameStop
Gap
Gap Kids
Gap Options
Golf Galaxy
Gordon Biersch
Great Harvest Bread Co
Guess
Hobby Lobby
Home Depot
Home Goods
Hot Topic
IHOP
JCPenney
Jiffy Lube
Journeys
L.L. Bean
Lane Bryant
Lego Store
Levi’s
Logan’s Roadhouse
Lowe’s
Lululemon Athletica
Macy’s
Marshalls
Nautica
New Era
Nike
Nordstrom
Office Depot
Old Navy
Olive Garden
Oriental Trading Company
Overstock
P.F. Chang’s
Panera Bread
Patagonia
Pier 1 Imports
Pottery Barn
Pottery Barn Kids
Pottery Barn Teen
Quiznos
Ralph Lauren
Ray Ban
Red Lobster
REI
Sabon
Seasons 52
Sephora
Smith & Wollensky
Soma
Sperry
Staples
Stride Rite
Sur La Table
Swarovski
T.J. Maxx
Taco Bell
Target
The Container Store
Tiffany & Co.
Timberland
Torrid
ULTA
Under Armour
Uniqlo
Urban Decay
Walmart
West Elm
Williams-Sonoma
Yankee Candle
Z Gallerie

Search for participating Trade-In Target store*

*Visit or call your local store to confirm current program participation

Enter your zip code below

The local store I visited was on the list.

FURTHERMORE…

From Fortune:

“The retail chain started a new trade-in program last month that allows customers to exchange various store gift cards for a Target gift card”

“However, Target’s program is all about convenience. The trade is instantaneous, and a customer can walk away immediately with their Target card in-hand.”

https://fortune.com/2015/12/28/gift-card-exchange-target/

Buyer Beware!

More here:

https://citizenwells.com/

http://citizenwells.net/