Target gift card exchange program scam? incompetence?, Disconnect between internet and stores, Consumers beware, Definite training problem
“Texas’ top attorney warns Target bathroom policy could lead to ‘inappropriate activity’”…BizJournals May 5, 2016
“You can’t fix stupid.”…Ron White
“We are being lied to on a scale unimaginable by George Orwell.”…Citizen Wells
I boycotted Target for over a year because of their foolish, irresponsible bathroom policies.
I decided to give them another chance a few months ago but for every transaction there has been a disconnect between their internet presence and the local store. In those cases the local people were helpful and compensated for the disconnect.
That is until recently.
I like so many others received gift cards for Christmas.
Though I am grateful, the gift cards come with their own set of issues.
Last week I ran across a Target internet site that provided for gift card exchanges. From many name brands to Target.
Seemed smart. Taking business away from other companies and helping consumers.
Theory vs reality.
Target utterly failed me and wasted my time.
On Thursday I went by and was told that the person, who was trained on this transaction, worked in the Electronics Dept. and would be in later.
I went back today. The person in customer service was not aware of the program.
I went to electronics and was told they discontinued the program 2 days ago and that the website had not yet been updated.
I asked for a manager.
She asked where the card was purchased. How was I supposed to know that? The website makes no mention of that.
After arriving back home, knowing full well that a chat was a waste of time, I explained what happened and the responder then tried the link and apparently did not follow instructions. It was a waste of time.
From the website:
Bring gift cards from leading consumer brands that still have a balance to a participating Target store, and exchange them for a Target gift card that can be used for online purchases at Target.com or in any Target store.
Which cards can I trade?
Search the field below for a list of currently accepted gift cards.
A Pea in the Pod
Academy Sports & Outdoors
Barnes & Noble
Bass Pro Shops
Bath & Body Works
Bed Bath and Beyond
Buffalo Wild Wings
Cold Stone Creamery
Crate & Barrel
Duluth Trading Company
Eddie V’s Prime Seafood
Field & Stream
Firebirds Wood Fired Grill
Great Harvest Bread Co
Oriental Trading Company
Pier 1 Imports
Pottery Barn Kids
Pottery Barn Teen
Smith & Wollensky
Sur La Table
The Container Store
Tiffany & Co.
*Visit or call your local store to confirm current program participation
Enter your zip code below
The local store I visited was on the list.
“The retail chain started a new trade-in program last month that allows customers to exchange various store gift cards for a Target gift card”
“However, Target’s program is all about convenience. The trade is instantaneous, and a customer can walk away immediately with their Target card in-hand.”